[LEGAL COPY: SUBJECT TO FINAL ADVOCATE / LEGAL COUNSEL REVIEW]
These Terms of Service contain statutory Data Principal duties and Data Fiduciary obligations under Section 8 and Section 15 of the Digital Personal Data Protection Act, 2023 (India). Review and approval by legal counsel is recommended prior to commercial execution.
SwasthPro Terms of Service
Last Updated: 30 August 2026 | Version: 1.0
1. Acceptance of Terms
By accessing, browsing, creating an account, or booking appointments on SwasthPro ("Platform"), you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Notice. If you do not agree to these terms, you must not use the Platform.
2. Healthcare Discovery & Consultation Disclaimer
SwasthPro provides discovery, scheduling, and portal management tools connecting patients with verified healthcare practitioners and clinical facilities. SwasthPro does not independently practice medicine. In case of acute medical emergencies, users must immediately contact local emergency services (e.g. 108/112 in India) or visit the nearest emergency medical room.
3. Digital Personal Data Protection Clause (DPDP Act, 2023)
3.1 Data Fiduciary Undertakings
SwasthPro undertakes to implement appropriate technical and organizational measures to ensure compliance with the DPDP Act 2023, protect personal data against unauthorized access or breaches under Section 8(5), maintain immutable consent records under Section 6, and notify the Data Protection Board of India in the event of an eligible breach under Section 8(6).
3.2 Duties of the Data Principal (Section 15 DPDP Act)
In terms of Section 15 of the DPDP Act 2023, you as a Data Principal agree and covenant to:
- Comply with the provisions of all applicable laws while exercising your rights.
- Ensure not to impersonate another individual when providing personal data for registration or appointment booking.
- Ensure not to suppress any material information while providing personal data for any document, unique identifier, or proof of identity.
- Ensure not to register a false or frivolous grievance or complaint with the Data Fiduciary or Data Protection Board.
- Furnish only such information as is verifiably authentic and accurate when exercising the right to correction or erasure.
3.3 Right to Withdraw Consent & Exercise Statutory Rights
You may withdraw consent previously granted for optional communications or exercise your statutory rights (Access, Correction, Erasure, Nomination) at any time by visiting our Data Rights Portal or emailing our DPO at grievance@swasthpro.com.
4. Practitioner & Facility Warranties
Medical practitioners and hospital representatives onboarding to the Platform warrant that all credentials, Medical Council registration certificates, experience disclosures, and clinical accreditations uploaded are genuine, currently valid, and unencumbered by disciplinary suspensions.
5. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any data protection dispute not resolved through the designated Grievance Redressal mechanism may be escalated to the Data Protection Board of India established under Section 18 of the DPDP Act 2023.